Welcome to the largest touring inflatable event in the world!

Please arrive in advance of your session start time with your QR code printed or ready to show on your phone. This can be found from your confirmation email. We’ll then exchange your tickets for wristbands so you’re ready to enter your session at your scheduled time.

Your ticket contains two times – the start time of your overall session, and the start time of your 45 minute slot on The World’s Biggest Bounce House within this session. Access to The Giant, Sport Slam and airSPACE is unlimited during your 3 hour session, but access to The World’s Biggest Bounce House is during your allotted time slot only. This is to ensure there is no overcrowding and everyone has room to enjoy themselves. To make the most of your time on the bounce house remember to queue up to enter ahead of your allotted slot.

Anyone aged 0-100 is welcome! For convenience we’ve split each session into different recommended age groups.

‘Toddler Sessions’ are exclusively for parents/carers with children aged 3 and under (ages 0-3).

‘Junior Sessions’ are for kids aged 7 and under (ages 0-7). Their parents/carers can join them too although they will also need to buy a separate ticket. ‘

Bigger Kids ‘ sessions have the same rules but for children aged 15 and under (ages 0-15).

‘Adult Only Sessions’ are open to anyone aged 16 and over.

Please read the ‘Session Types’ menu above for a full list of ticket details and rules.

It’s free for parents to attend the event with their children. However, if you want to enter any of our inflatable attractions along with your children you will require your own individual ticket. Simply purchase an additional ticket to the same session/time slot that your kids are attending.

For safety we do require that any kids 3 & under are accompanied into the inflatables by a paying parent/carer with their own ticket.

Only on the Adult Only Sessions where everyone must be aged 16 or over. At every other session there is only an upper age limit, not a lower age limit. This is to avoid splitting families up who have children with varying ages. However, we do ask parents/carers to be mindful of the potential hazards associated with allowing their smaller children into a session designed for older children.

We run a safe event and we have multiple staff working throughout our event to ensure safety and good behavior. However, children will be children and we strongly recommend that children aged 4-7 attend our ‘Junior Session’ and children aged 3 and under attend our ‘Toddlers Session’.

Our ‘Access All Areas’ pass gives you 3 full hours to experience our 4 unique attractions. This includes a dedicated timed slot on The World’s Biggest Bounce House, plus unlimited access to The Giant, Sport Slam and airSPACE.

There will also be plenty seating, shaded areas and food vendors for those who want some downtime, and spectators who want to kick back and watch the fun unfold.

Socks must be worn at all times on the inflatables. We have awesome branded ‘gripper socks’ available for purchase at $5 each or you can bring socks of your own. You may also want to bring spares so you can change into a clean pair after the event, and flip flops/crocs for getting between the inflatables. There will be a covered inflatable ‘shoe zone’ to leave shoes before you enter.

Please keep an eye on the weather and dress appropriately. If the sun is out we suggest wearing knee or full-length pants to minimize exposed skin and sunburn. Light/thin activewear rather than jeans will keep you cooler and give you the most flexibility on the inflatables. Sun visors, sunscreen and extra refreshments are also recommended items to pack.

The inflatables might be a little wet if there has been rain, or from morning dew at our morning session so we recommend bringing a change of clothes, especially socks.

More than just a bounce session, this is an actual day out – One ticket, FOUR awesome experiences!

We have a variety of inflatable chill-out zones! Bouncers can recover and moms and dads can hang out in the shade, whilst the kids enjoy their sessions. We will have food and drink available at most of our events. Our MC will be roaming the Big Bounce site getting everyone vibed before each session starts! So, come down early and make a real day out of all that we have to offer.

While it won’t be possible to spectate on what’s going on inside the bouncer everyone is welcome to come down to our site and no ticket is required to enter the grounds. We’ll have various food vendors and plenty seating available for those with or without a ticket.

Tickets will only be required if bouncing on the inflatables. For safety we do require that any kids 3 & under are accompanied into the inflatables by a paying parent/carer with their own ticket.

The safety of our customers and staff comes first and in the case of thunderstorms, heavy rain, strong winds or other adverse weather conditions that would pose a risk we reserve the right to postpone, reschedule, cancel or alter elements of the event or individual sessions. We keep a close eye on the weather ahead of our events and will communicate any changes as soon as we can to ticket holders via email, sms, and on the Facebook event page (sign up for updates for your town at https://facebook.com/thebigbounceamerica/events)

You can read more about cancellation policies HERE.

Parking will be available on or close to the event site. Please note, some venues may charge an additional fee for parking.

If a parking charge does apply, cards and cash will be accepted and you will be notified in advance via our event guide.

Keep your eye on your inbox (including your junk folder) the day before you are attending for this guide which also contains lots of other useful info. If you don’t receive this you can always grab a copy from the Facebook event page for your location at https://facebook.com/thebigbounceamerica/events

All sales are final, and we cannot refund tickets unless a refund is due in accordance with our weather & date change policy which is detailed HERE

All purchasers are asked to agree to this policy during checkout. To avoid disappointment we recommend checking your calendar and selecting the date and time of your visit carefully.

• Name and Email address you used to book your order
• The session day and time you would like moved into
• The bounce house slot start time you would like moved into

Tickets are non-transferable and can only be used by those named on the tickets. If you would like to transfer your tickets to someone else you first need to contact us so we can update the tickets to reflect those who will be attending. You can do this by sending us the details of the changes required, along with the location you will be attending, and your booking number (which can be found in your booking confirmation email) HERE

Once we have updated your tickets we will resend them to the email address you used when placing the order. If you would like the contact email or the phone number updated please let us know as both are used to communicate any important event day announcements.

We aim to have 3 or 4 food and beverage vendors in each town we visit. As these are subject to local availability I’m afraid we can’t give any specifics on the vendors that will be present. At most of our locations you are welcome to bring along a cooler with your own food and drinks in case nothing takes your fancy on the day, or if you have specific dietary requirements. If our venue hosts do request no outside food this will be communicated on our event guide which is sent out the day before the event.

We have a large inflatable dome providing a shaded seating area, but this is often very popular so feel free to bring along picnic blankets or collapsible chairs.

We have a dedicated, enclosed, self-managed ‘Sneaker Storage’ tent where you can leave sneakers etc. This is unmanned though so it’s not recommended that you leave anything valuable.

Lockers are available to securely store bags and belongings whilst bouncing. These are available on a first come, first served basis. Please allow extra time for arrival if planning to rent a locker. Lockers are priced $10 each.